Case Coordinators

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Building Urban Industries for Local Development (BUILD) Inc. is a social enterprise contractor and training program for people who face barriers to employment. A non-profit organization, BUILD is led by an Indigenous Board of Directors, and provides award-winning approaches to creating social change.

BUILD is seeking two Case Coordinators to provide case and retention support for BUILD Trainees. Trainees often have criminal records, little to no work experience, and minimal education; they are provided with entry-level trades-based training, essential skills, vocational skills and job preparation training.


  • Formal training in Case Management, with a minimum of 1 years’ experience; or a minimum 3 years’ experience in the field.
  • Significant experience working with people with multiple barriers to employment, or marginalized populations.
  • Demonstrated comprehensive knowledge of social services available to both Indigenous and non-Indigenous people in Winnipeg; and established relationships with social service providers (i.e. addictions & mental health supports, housing, justice, advocates, anger management).
  • Training and experience in motivational interviewing techniques (desired).
  • Experience delivering skills training workshops and public presentations.
  • Superior interpersonal skills and ability to work independently, as well as part of a team.
  • Excellent computer and file management skills in a Microsoft Office environment.
  • A valid driver’s license is required; a Class 4 license is an asset.
  • Willing to obtain a criminal record and child abuse registry check.


The Case Coordinator operates under the direction of the Training Manager, and in collaboration with Training Department and Social Enterprise Department, and is responsible for:

Case Management (70%)

  • Case management of all Trainees, including regular communication and follow-up on work experience progress; additional focus provided on trainee retention and those exhibiting difficulty or risks in transitioning to full-time employment (eg. lateness and absenteeism).
  • Cultivating and strengthening relationships with external services, and facilitating referrals for additional supports. This includes, but is not limited to, Citizen’s Bridge, counseling, addictions, housing, child care, and anger management.
  • Liaising with Trainee’s Parole Officers, Case Workers and other social service supports.
  • Evaluating, with the Training Department and Social Enterprise Manager, individual Trainees’ three-month progress.
  • In collaboration with Training Department staff and the Production Manager, ensuring regular communication with Trainees on their progress in the classroom, shop and jobsite.
  • Supporting Trainee and Training Department staff with developing goals and an exit plan.
  • Leading regular case management meetings with Skills Instructors.
  • Communicating essential information with Executive Director, Training, and Social Enterprise Departments.
  • Performing other duties consistent with this job description and BUILD’s personnel policies, standards and procedures.

Program & Administration (30%)

  • Contributing to the Information and Orientation Sessions for potential trainees.
  • Participating in the hiring and orientation of Trainees.
  • Maintaining case and data files on trainees, including providing reporting to the Executive Director.
  • Supporting additional program development of supplementary skills-enhancement activities.

This position is full time (35 hour per week) and permanent (confirmed funding to March 31, 2021). Based on qualifications and experience, the starting wage ranges between $20 and $24 per hour. After 3 months the position is eligible for an employee benefits package, and after one year is eligible for the employer matching up to 4% in RRSP contributions. Interested applicants contact jobs at


Building Urban Industries for Local Development (BUILD)
Winnipeg  Manitoba
First Nations, Inuit and Métis
Social Economy & Social Enterprise