Women’s Support and Recovery Program – House Support Staff

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The House Support Staff is a member of the Women’s Support and Recovery Team; and provides direct services to the participants of the Women’s Support and Recovery Program at North End Women’s Centre.


Education and Experience:

  • Post-secondary degree or certificate in the social services field (other combinations of relevant education and experience may be considered).
  • Experience providing crisis counselling to women who have experienced addiction; trauma; homelessness; and sexual exploitation.
  • Experience working in a community based setting in the North End of Winnipeg and knowledge of inner city challenges is an asset.
  • Experience supporting women in a residential setting is also an asset.

Skills and Abilities:

  • Strong verbal and written communication skills.
  • Ability to work flexibly in a high stress environment, adapting to the needs of the participants.
  • Basic computer skills and administrative skills.
  • Knowledge of, and experience working with Indigenous people, in terms of the historical context, traditions, teachings as well as the unique barriers Indigenous women face. Knowledge of the impacts of poverty, addictions, sexual exploitation, homelessness, mental health, and violence on women.
  • Knowledge of sexual exploitation and sex trafficking recovery.
  • Knowledge of the resources available in the community for women experiencing poverty, homelessness, domestic violence, mental illness, addictions and sexual exploitation.
  • Non-judgemental and accepting attitude.
  • Ability to deal with crisis situations in an appropriate manner. Understanding of and commitment to a strength based and solution oriented approach.
  • Knowledge and demonstrated ability to apply trauma informed care, cultural proficiency, and harm reduction principles.
  • Ability to work independently and as a team member.
  • Ability to follow direction and make decisions within the parameters of the job.

Additional Requirements:

  • Valid Class 5 license.
  • Regular access to a safe and reliable vehicle
  • Satisfactory Criminal Record and Child Abuse Registry Check

Direct Service Responsibilities:

  • To build relationships and provide support to participants in Program.
  • To empower women to advocate for themselves and to advocate on their behalf when necessary.
  • To assist participants living in our transitional housing facilities in accessing and connecting to community resources that will help meet their basic needs and assist them in becoming self-sufficient.
  • To coach and mentor participants in basic life skills.
  • To plan and facilitate/co-facilitate life skills groups or activities as needed, to provide information, referral, and support to women as needed.
  • To act as a role model for women modeling healthy relationships, boundaries, and communication.
  • To ensure all transitional houses (Unit/CTP/BBH) and grounds are well maintained as outlined in the Employee Policy and Procedure Manual.
  • To respond to facilities maintenance and vehicle maintenance in consultation with the Program Manager and Director of Operations.
  • Administrative and reporting duties.

Job Status: Full Time, Term with possibility for extension
Hours: 37.5 hours/week (Days, Weekends, Evenings)
Closing Date: January 29, 2020 at 8:30 am
Start Date: To be determined
Salary Range: $14 -$20 / hour

Resumes and a cover letter may be submitted by email, mail, fax, or dropped off:
Tracy Wark, Women’s Support and Recovery Supervisor
North End Women’s Centre, 394 Selkirk Avenue, Winnipeg, MB R2W 2M2
Fax: 204-415-4672 Email: tracyw at newcentre.org


North End Women’s Centre,
Winnipeg  Manitoba