System Navigator Project Manager

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The Council of Canadians with Disabilities (CCD), which promotes an accessible and inclusive Canada, seeks a highly skilled, dynamic service innovator, manager and leader, who will be responsible for implementing a project to test a new model for a key disability-related service, system navigation which will assist people with disabilities way-find though the complex disability income and service system.

The successful candidate will be responsible for:


Overseeing research, including an environmental scan, to inform the development of a navigator service model to be tested. Overseeing feasibility studies concerning components of the navigator service, the pilot test of the navigator project and an evaluation of the project.


Overseeing the development of project tools, such as data collection tools, and a curriculum for system navigators.


Developing and nurturing mechanisms (Advisory Group) that will ensure input into and guidance for the project by both those with experiential knowledge and subject matter expertise; developing project allies; developing and implement a plan for sustainability.


Undertaking the project’s test of the model that is developed.


Developing and implementing project work plans, including for evaluation; preparation of required reports for project’s funders; recruit, hire and supervise research and evaluation staff/ contractors; budget management; preparation of funding applications to promote sustainability of on-going system navigation; organize the project’s required meetings (face-to-face and teleconference) ensuring accessibility and inclusiveness.  

The successful candidate will have:

A proven track record in managing social sciences research, project and budget management and strong verbal and written communication skills.  Experiential knowledge of disability is preferred, as is proficiency in both official languages.

To apply for this position, submit to ccd at a detailed letter explaining how your past experiences have made you the person who can successfully lead CCD’s System Navigator project.  In addition, submit a resume and a report from a project that you have managed.  Only successful applicants will be contacted.

This is a full time role to start as soon as possible until September 2022. Compensation is negotiable depending on qualifications.

Please apply by midnight PT April 3, 2020.


3 Apr 2020
The Council of Canadians with Disabilities (CCD)
Winnipeg  Manitoba