Director of Community Services

You are here

The West Central Women’s Resource Centre (WCWRC) provides services and programming to women and families in the West Central neighborhood of Winnipeg. WCWRC is seeking a Director of Community Services who will manage our Drop-in, Outreach, Mentorship and Food Security programs. In addition, they will be responsible for facilitating and coordinating the Women Empowering Women into Leadership program (WE WIL).

Start Date: ASAP
Salary: $25-29, to commensurate with experience, plus benefits package
Time requirement: 37.5 hours per week
Closing date: October 2, 2020

Summary of Duties and Responsibilities

Supervise and Support Staff and Students

  • Act as direct supervisor for Drop-in Staff, Food Security Coordinator and Mentorship Coordinator; provide regular feedback to staff to support skill development
  • Develop and maintain a respectful, positive work environment
  • Ensure programs operate within the confines of their budgets and WCWRC policies
  • Ensure staff are meeting all the requirements of their program and that programming reflects WCWRC philosophies
  • Coordinate and supervise practicum student placements at WCWRC
  • Support staff to resolve participant conflicts in the Centre according to our guiding values, policies and procedures

Delivery of Women Empowering Women into Leadership (WE WIL) program

  • Coordinate and facilitate WE WIL twice a year
  • Recruit (promote and interview) appropriate participants for program
  • Conduct program evaluation and case management support for participants
  • Provide ongoing review of program curriculum
  • Build and maintain community connections and partnership with relevant external agencies


  • Actively participate in management meetings
  • Support with long term planning, problem solving and broad Centre initiatives
  • Provide on-site supervision 1-2 times a week, including evenings and weekends

Evaluation and Reporting

  • Ensure strong, useful program evaluation is occurring in all aspects of volunteer and mentorship program as per funding and WCWRC requirement
  • Maintain accurate records of programs and ensure statistics are entered into WCWRC database
  • Ensure Executive Director is kept aware of all trends, priority issues, concerns and opportunities and assist with problem solving issue raised
  • Track reporting dates and write proposal and reports for funding related to relevant programs in collaboration with Executive Director


  • Actively participate in WCWRC staff retreats, trainings and meetings
  • In conjunction with other WCWRC staff, provide on-going informal support, referral and direction to community women using the Centre

Knowledge, Skills and Abilities sought


  • Post-secondary education in social sciences, including Social Work, Inner City Studies, or similar; a combination of experience and education may be considered
  • Minimum of 2 years of experience supervising, supporting and mentoring a diverse staff team
  • A strong and demonstrated understanding of anti-oppression and inclusion frameworks and how to apply them
  • Existing knowledge of the issues of marginalization, poverty and the social determinants of health
  • Strong understanding of empowerment and harm reduction philosophies
  • Excellent presentation and facilitation skills
  • Experience in program planning, implementation and evaluation
  • Superior problem-solving and conflict resolution skills
  • Strong written and verbal communication skills
  • Excellent time management and organizational skills
  • Strong administrative skills, including strong attention to detail


  • Experience working within the non-profit sector
  • Experience developing and managing a budget, writing proposals and reports
  • Strong advocacy skills
  • Case management experience
  • Experience working collaboratively with community organizations

Please submit resume and cover letter to the attention of the Personnel Committee with the title of the position in the subject line. Cover letter should expressly indicate how your experience meets the job requirements.

By email: lorie at
By fax: (204) 783-3173
By mail: 640 Ellice Ave. Winnipeg, MB R3G0A7

The West Central Women’s Resource Centre is committed to representing diversity amongst our staff. Indigenous peoples, visible and ethnic minorities, persons with disabilities, persons of minority sexual orientations and gender identities are encouraged to apply and self-identify.

We thank everyone for their interest, however only candidates selected for an interview will be contacted.


2 Oct 2020
The West Central Women’s Resource Centre (WCWRC)
Winnipeg  Manitoba
Food Security