Outreach Coordinator

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The West Central Women’s Resource Centre (WCWRC) provides services and programming to women and families in the West Central neighbourhood of Winnipeg. WCWRC is women centered and practices empowerment, inclusion, harm reduction, multi-level, and community economic development philosophies to support women experiencing poverty, homelessness, mental illness, violence, substance use or participating in sex-trade work.

The West Central Women’s Resource Centre is committed to inclusion and equity and strives to ensure that our staff team reflects the diversity of the community we serve. Persons with relevant lived experience, Indigenous peoples, Black people and other people of colour, persons with disabilities, persons of minority sexual orientations, gender identities and expressions are encouraged to apply and will be prioritized. We are committed to removing barriers to employment that are faced by groups that have been historically, persistently and systemically marginalized and encourage (but do not require) members of these groups to self-identify as such in their cover letters.

If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please contact us and we will work with you to meet your needs.

Position Summary: The Outreach Coordinator oversees WCWRC’s community street outreach services. This is done using empowerment and harm reduction philosophies. They are responsible for providing compassionate and non-judgmental support to individuals on the street and/or experiencing homelessness, and work in collaboration with other staff to ensure services are carried out as expected. 

The Outreach Coordinator is responsible for planning the program in collaboration with other WCWRC staff, tracking program statistics and be aware of trends in the community to implement an appropriate response. They may also support with other programs of the Community Services Department, as needed.

Start Date: ASAP

Salary: $19-22/hour, 6% vacation pay, plus a benefits package and matched RSP after 3 months 

Time requirement: 70h every two weeks *availability including evenings and weekends required*

Closing Date: September 2, 2021

Duties and Responsibilities:

  • Coordinate Outreach Services
    • Collaborate with WCWRC staff to identify trends and changing needs of the community; partner with various departments to ensure needs are met
    • Participate in relevant community meetings and network tables as assigned
    • Coordinate inventory and ordering needs of outreach supplies with other WCWRC staff, including hygiene items, harm reduction supplies, and weather appropriate gear
    • Develop and implement tracking systems and ensure stats are consistently tracked
  • Outreach
    • Connect with people who are unsheltered through outreach, build relationships and gain an understanding of their stories, concerns and needs 
    • Connect individuals sleeping rough to resources that will improve their standard of living, such as housing, income, medical supports, and identification 
      Distribute food, harm reduction supplies, hygiene and weather appropriate gear 
  • Supervise and Support Staff
    • Act as direct supervisor for WCWRC’s part time Outreach Workers; provide regular feedback to staff to support skill development
    • Develop and maintain a respectful, positive work environment
    • Ensure staff are meeting all the requirements of their program and that their work reflects WCWRC philosophies
  • Food Security Support
    • Prepare coffee and supplies for outreach
    • Pack and serve daily meal in the van
    • Assist with Winnipeg Harvest pickup and deliveries, as required
    • Prepare and deliver food kits (hampers) to families in collaboration with Centre staff, as required
  • Knowledge, Skills and Abilities
    • Essential
      • Valid Class 5 Driver’s License essential *Please indicate license status clearly on application*
      • Ability to work within anti-racist and anti-oppressive frameworks and actively engage in ongoing learning about these frameworks
      • Ability to practice participant-centred work and to work from a trauma-informed approach
      • Strong interpersonal skills; able to work effectively with diverse individuals and show compassion and understanding
      • Strong understanding of and ability to practice harm reduction
      • Excellent problem-solving and conflict resolution skills
      • Ability to multi-task and adapt to changing priorities
      • Strong written and verbal communication skills
      • Excellent organizational and time management skills
      • Basic computer skills including the use of Microsoft Office and Outlook
    • Preferred
      • Lived experience of overcoming housing insecurity, homelessness, poverty and/or\ marginalization strongly preferred
      • Experience working within the non-profit sector
      • Experience supervising staff is an asset
      • Existing knowledge of the issues of marginalization
      • Experience working collaboratively with community organizations
    • Work Conditions
    • There is a risk of exposure to potentially unpredictable behaviors and situations
    • Evening and weekend work required 

Please submit resume and cover letter to the attention of the Personnel Committee.
By email: mareike@wcwrc.ca
Mail: West Central Women’s Resource Centre
640 Ellice Avenue
Winnipeg, MB R3G 0A7
We thank all applicants but only candidates being considered will be contacted. 

: $19-22/hour, 6% vacation pay, plus a benefits package and matched RSP after 3 months
2 Sep 2021
West Central Women's Resource Centre
Winnipeg  Manitoba
Community ownership
Educational Programs
First Nations, Inuit and Métis
Organizational Development
Poverty Reduction
Racialized Groups
Social Justice
Urban Development